Software for Waste Handlers

TeleRoute Privacy Policy

By using our TeleRoute app (the “App”), future products, services or features we develop and introduce (the “Services”), you consent to the collection, processing and disclosure of data concerning you in accordance with this privacy policy.

Data collection and processing

TeleRoute collects data from your mobile device to provide you with an easy way to send information to your TrashFlow software installed at your home or office. When you install, run or use our services we collect:

•     Location.

After you install TeleRoute, the App collects and transmits location data from sources such as GPS, Wi-Fi and cell towers to our servers. This information is then sent to your TrashFlow software and then it is deleted from our server. You may choose to stop our collection of location data through the Settings that we provide in the App, or by removing the App from your phone.

•     Images.

Images taken in TeleRoute are transmitted by the App to our servers as soon as an internet connection can be established. At that point, the image is removed from your device. The image is then sent to your TrashFlow software. Images that have successfully been sent to TrashFlow are removed from our servers after 30 days.

•     Information from your device.

This includes any other data that you permit the App to access on your device including through permissions on your device (e.g. Google Play on Android).

How we use information

We upload your information from your device over a secured connection to our servers in order to transmit information to and from your TrashFlow software. Information is also sent back to your device over a secured connection.

Other ways we use your data include to develop reports that help us improve, measure and understand how our services are being used, and to develop new products, services and features. We may also use your information to communicate with you, such as by sending you notifications and service-related messages.

Sharing data with third parties

•     We do not share information personally identifying information we collect and receive with third parties unless you give consent or if the disclosure is legally required.

•     We may access, use, preserve, and share information, including any personally identifying information, with third parties if we have a good faith belief that it is necessary to: detect, prevent and address fraud and other illegal activity; or to protect ourselves, you and others, including as part of investigations. We may also share such information if we believe that you have abused your rights to use the Services or violated an applicable law, or in connection with any dispute between you and us with respect to the Services.

•     If we sell all or part of our business, make a sale or transfer of assets, are otherwise involved in a merger or business transfer, or in the event of bankruptcy, we may disclose and transfer your personally identifying information to one or more third parties as part of that transaction.

•     We may also generally disclose anonymous information where reasonable steps have been taken to ensure the data does not contain your personally identifying information.

The security of our systems

We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to provide the service. By submitting your and/or installing the App, you agree to this. We use commercially reasonable physical and technical safeguards to secure your data. We encrypt the communication channels using SSL. However, we cannot guarantee the security of your data, which may be compromised by unauthorized entry or use, hardware or software failure, and other factors.

Data retention and deletion

We may retain information regarding you and your use of the Services, including personally identifying information, for as long as needed to provide you with the Services and the uses described in this Privacy Policy. This often means that we will keep information for the duration of your account.

Changes to our privacy policy

We reserve the right to alter our privacy policy at any time. We will notify you of any alterations with reasonable notice through the service, such as by posting it on our website, by email, or otherwise. If you do not agree to the altered privacy policy, you may stop using our Services.

Last updated and effective as of February 17, 2017.

Ivy Computer, Inc.
2933 Waterbury-Stowe Rd, Bldg #1
Waterbury Center, VT 05677

TRASH FLOW is a product of:
Ivy Computer, Inc.
2933 Waterbury-Stowe Rd, Bldg #1
Waterbury Center, VT 05677
© 2019

TRASH FLOW runs under:
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP

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