available when you need us

Tech Support

On Call. All The Time.

Real human beings, 24 hours a day, 7 days a week — Trash Flow technical support is the best in the business.

Free 90-Day Support

When you buy Trash Flow, your first 90 days of around-the-clock technical support are free. You then have the option to continue receiving on-call, technical support with an annual support contract.

Technical Support Features

Technical support includes:

  • Toll-free telephone support
  • E-mail support
  • 24/7 access to support, 365 days per year
  • Software updates (online or in hard media format)
  • Periodic notification of update information
  • Free training as you learn Trash Flow or when you need a refresher

Contact Us

For more information, call or e-mail us at:

For technical support, call or e-mail us at:

Long Term Support

You can choose to pay for your technical support contract monthly or with a one-time, annual payment. If you would like to pay for support on a monthly basis, you need to agree to having payments directly debited from your bank account.

A Typical Customer

"I want to make sure you know how completely satisfied and happy I am with your tech support. My computer crashed and, since my disc drive wasn't working, I didn't have a recent back up. [Tech Support] tried everything to help me retrieve my data with no success. It turned out that I sent him my hard drive and he was able to get EVERYTHING!

I lost nothing and he walked me right through getting the program on my new computer and all of my data back in.

I don't even want to think about the time and hassle it would have been to try to reconstruct my info.

Thank you so much!"

Pam Bartolotto
D.J.S.

Technical Support Pricing

Prices are based on the total of your Trash Flow system total.

  • Monthly Payment: 1% of system total
    (monthly debit from your bank account)
  • Annual Payment: 12% of system total

Not sure which option is right for you?


Call us today to speak with a representative to walk you through the different options to tailor a package that fits your specific needs.

800.852.5199

Free 90 Day Demo


There aren't many haulers that turn back once they've tried Trash Flow. Download the software for free and experience the power and time savings of Trash Flow for yourself.

Download Now
Tailored additions for your unique needs

Trash Flow Extensions

Let Trash Flow help manage your waste hauling business

 

extension

Access Control

Our Access Control module allows you to limit and track the access of specific users to various areas of Trash Flow.

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extension

Accounting Link

Enter Financial data with ease using Accounting Link from Trash Flow.

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extension

AVS Mapping

Your way to make sure you know where your customers are, and that they will get their bill.

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extension

Cloud Backups

Protect your Trash Flow information daily with our offsite backup service.

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extension

Cloud Storage

Cloud Database support for multiple office locations.

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extension

Container Tracking

Integrate your container management and billing using the Trash Flow Container Tracking module.

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extension

Dispatch

With the easy Dispatch feature of Trash Flow's Commercial Billing system, you can do all your dispatching functions from one simple screen.

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extension

Event Tracking

Automatically record account activity and find it all in one place with Event Tracking.

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extension

Mailing CASS

Save money at the post office—Trash Flow makes it easy.

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extension

MAT Track

Use our Material Tracking module to assign destinations for different materials and their quantities. Assign trucks and track transactions with this module that integrates seamlessly with either our Standard Billing or Commercial Billing system.

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extension

Network Multi-User

Trash Flow is designed to let you add multiple users to your Trash Flow system.

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extension

Route Optimization

Let us plan the smartest routes for your drivers. Route Optimization calculates the shortest possible distance between stops, creating the fastest and most efficient route.

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extension

Scale Interface

We even save your scale house operator precious time. Scale information automatically populates on your computer screen without manual data entry. 

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extension

Teleroute

Bring the power of Trash Flow right into the truck with standard mobile tablets and even smart phones.

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extension

Tip Ticket

Run your billing, ticketing, scale house, and yard, all with the same system.

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extension

Trash Billing

Save time and money by e-mailing your bills and offering the convenient, online payment options your customers expect. You don't need your own website—just an Internet connection!

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Questions?

We're here to help!

We are always happy to help answer questions, match you with the products that will best meet your needs, and anything else you feel we should know!

Live Chat

call us!

802.560.4999

email us!

Sales@trashflow.com